Space Stem began as an in-house IT company to support Church Pharmacy’s operations in the UK. One of the leading suppliers in the private aesthetics and cosmetics industry, Church Pharmacy specialises in Medical Aesthetics, supplying the largest range of Botulinum Toxins and Dermal fillers from any other Pharmacy in the UK. With strong work principles at the root of this successful and professional family business, the pharmacy is expanding rapidly and Space Stem’s partnership with the company ensures that all digital strategies are explored. Only the best expertise are employed to create customised solutions, giving Church Pharmacy a leading edge over its competitors in the industry.
We outsource all of our IT software and hardware solutions to Space Stem in our long-standing partnership with the company. Excellent customer service has always been at the heart of Church Pharmacy’s practice and that’s when we realised that going digital was the most efficient way of addressing our customers’ feedback. Our customised ERP system has measurably transformed our business within a matter of months, connecting departments within the pharmacy and enabling them communicate to each other with speed and transparency. Unique applications designed and developed by Space Stem specifically for our business operations have virtually eliminated most of our paper-based tasks! All of our departments are completely in sync. Our new website was redeveloped with a contemporary twist presenting information in a user friendly way. Space Stem also developed the site so that customers could place pre-orders online and submit payment and delivery details. This was not available to them previously. Our customers realised that we place great importance on serving their needs, which is really important to Church Pharmacy. We have also pioneered our secure online e-prescription software DigitRx for the private healthcare sector, a project that we needed to undertake to keep abreast of competition; there is no other product in the market like DigitRx which makes this project a real achievement and groundbreaking. DigitRx gives medical practitioners full control of how they want to order from us whilst replacing their manual tasks with digital solutions. After conducting groundwork research, Space Stem developed, rigorously tested and successfully launched it for us. Our apps and mobile website are managed by them too and they also update and maintain our systems for us, giving us that peace of mind. Going digital has allowed Church Pharmacy to take on more than double the work in less than a year. Space Stem's dedication and determination to strive for the best is a real credit to company, and with major cutting edge projects in the pipeline for our pharmacy, we look forward to continuing our successful collaboration with them.
- Shabbir Bhojani, Co-Director at Church Pharmacy
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